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This course explores the essential elements of being an effective Leisure Duty Manager. It provides an opportunity to consider the responsibilities and skills associated with the role, introduces three basic management styles and considers when it is appropriate to employ them. Our practical exercises provide a safe environment to practice different approaches, and rehearse the skills needed to deal effectively with staff and customers.
This one-day course is suitable for new duty managers, recreation assistance seeking promotion, or duty managers wanting to build their confidence, or refresh their skills.
Call now for further information or to book a training course.