Customer Service Training Open Course
Quality customer service is critical for any business. Your company is represented by how your workers deal with members of the public- even one dissatisfied customer could cost you vital business.
Our customer service open course, situated at our training premises in Eastbourne, offers essential advice and guidelines for frontline customer service staff.
Who is this course for?
Quality customer service is critical for any business. Your company is represented by how your workers deal with members of the public- even one dissatisfied customer could cost you vital business.
Our East Sussex based Customer Service is held at our training facilities just next to Eastbourne rail station, and offers essential advice and guidelines for frontline customer service staff.
Course Content
By attending our customer service course in Eastbourne, delegates will learn how to:
- Provide the best service possible to customers.
- Manage customer expectations and drive repeat business.
- Increase business through word of mouth
Benefits of attending
Outstanding service isn’t easy. But bad customer care will lead to reduced sales and performance. Luckily, our expert customer service trainers are there to give your front-line team the skills and confidence they need to make an excellent name for your organisation.
Included in the price
- comprehensive workshop manual
- certificate (subject to successfully completing the course)
Open Course