Problem solving courses and decision making courses

Problem solving and decision making training


We make literally hundreds of decisions every day and frequently face problems that we need to solve. Sometimes gut instinct and logic are all staff need, but other decisions too important and the possible consequences of getting wrong to serious.  Yet few workplaces provide problem solving and decision making skills training for staff.

Most organisations rely on their staff making decisions effectively, but in today’s workplace there are so many different and unique problems that staff could face.  Providing staff with training in problem solving and decision making will help them to look at problems careful, generate innovative solutions and then have confidence in making the right decision for the business.

In our trademark, brain-friendly way this half day workshop in critical thinking takes learners on a fast-paced, living and engaging workshop to apply a step-by-step process for understanding problem and provides them with a simple tool for making effective decisions.

What to discuss your needs – no problem give us a call, we’re happy to help.



Where is the Course?

We’ll come to you or help you find a suitable venue.

What’s covered?

Download details of our Problem solving and decision making training course.



Every client has unique needs.

To find out how this course can be quickly customised to fit your needs, timescale and budget please contact us.

How long is it?

The maximum duration of this course is 3 hours.

Course Enquiry

Enquire about booking this Problem solving and decision making training course for your staff.

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Problem solving and decision making training Information

Who is this course for?

This course is aimed at anyone looking for ways to bring innovation into their problem solving process and looking to understand how to make decisions and defend that decision.

It’s useful to anyone who wants to extend their knowledge and gain new tools for decision making, but is particularly relevant to managers and business-owners.

No previous knowledge of critical thinking theories is needed.

Benefits of attending

This half-day workshop covers two aspects of critical thinking (problem solving and decision making), specifically the course covers:

  • the 7 I’s problem solving process
  • creative problem solving tools (convergent and divergent thinking)
  • the role of feelings, logic and intuition in decision making
  • structured decision making tools.

Included in the price

  • basic tailoring of the course to reflect the needs of your organisation
  • full colour critical thinking (problem solving and decision making) course manual
  • attendance certificate
  • 3 months unlimited email and online support to help implement ideas
  • support to evaluate the impact (optional)